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Privacy Policy

Last updated: May 19, 2026

At Rustic Glee, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out enquiry or contact forms
  • Subscribe to our newsletter
  • Request a consultation
  • Communicate with us via email or other means

This information may include:

  • Name
  • Email address
  • Phone number
  • Address
  • Project details and preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Pages you visit
  • Time and date of your visit
  • Time spent on pages
  • Referring website addresses

2. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide customer service
  • Process your service requests and consultations
  • Send you information about our services
  • Improve our website and services
  • Comply with legal obligations
  • Prevent fraudulent activity
  • Analyze website usage and trends

3. Disclosure of Your Information

We may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Website hosting
  • Email delivery services
  • Analytics providers
  • Payment processors

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Under Australian privacy law, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to or restrict certain processing of your information
  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For more information, please see our Cookies Policy.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Address: 127 Brunswick Street, Fitzroy VIC 3065, Australia

rustic-glee

Transforming Australian homes since 2011. Quality craftsmanship, honest service, exceptional results.

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