GDPR Compliance

Last updated: May 19, 2026

Rustic Glee is committed to protecting the privacy and security of your personal data in accordance with the General Data Protection Regulation (GDPR). While we are based in Australia, we respect the rights of EU residents and comply with GDPR requirements when processing their personal data.

1. Data Controller

Rustic Glee is the data controller responsible for processing your personal data. You can contact us at:

Email: [email protected]
Address: 127 Brunswick Street, Fitzroy VIC 3065, Australia

2. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you provide explicit consent for specific processing activities
• Contract Performance: When processing is necessary to fulfill our contractual obligations to you
• Legitimate Interests: When processing is necessary for our legitimate business interests
• Legal Obligation: When we are required to process data to comply with legal requirements

3. Your Rights Under GDPR

As a data subject, you have the following rights:

Right to Access

You have the right to request access to your personal data and obtain information about how we process it.

Right to Rectification

You have the right to request correction of inaccurate or incomplete personal data.

Right to Erasure

You have the right to request deletion of your personal data under certain circumstances.

Right to Restriction of Processing

You have the right to request that we restrict the processing of your personal data in certain situations.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

Right to Object

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.

Right to Withdraw Consent

Where processing is based on consent, you have the right to withdraw your consent at any time.

Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.

4. Data Collection and Use

We collect and process the following categories of personal data:

• Identity data (name, title)
• Contact data (email address, phone number, postal address)
• Technical data (IP address, browser type, device information)
• Usage data (how you interact with our website)
• Communication data (your preferences and feedback)

We use your personal data for the following purposes:

• To provide our services and respond to your enquiries
• To manage our relationship with you
• To improve our website and services
• To comply with legal obligations
• For marketing purposes (with your consent)

5. Data Sharing and Transfers

We may share your personal data with:

• Service providers who support our business operations
• Professional advisors (lawyers, accountants, auditors)
• Government authorities when required by law

When transferring data outside the EU, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses approved by the European Commission
• Transfers to countries with adequacy decisions
• Other legally approved transfer mechanisms

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

• Meeting legal, accounting, or reporting requirements
• Resolving disputes
• Enforcing our agreements

When determining retention periods, we consider the nature and sensitivity of the data, the purposes for which we process it, and applicable legal requirements.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or alteration. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Employee training on data protection
• Incident response procedures

8. Exercising Your Rights

To exercise any of your GDPR rights, please contact us at [email protected]. We will respond to your request within one month, unless the request is complex, in which case we may extend this period by up to two additional months.

When submitting a request, please provide sufficient information to allow us to verify your identity and locate your data.

9. Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you.

10. Updates to This Policy

We may update this GDPR compliance statement from time to time. We will notify you of any significant changes by posting the updated policy on our website.

11. Contact and Complaints

If you have any questions or concerns about how we process your personal data, please contact us at [email protected].

If you are not satisfied with our response, you have the right to lodge a complaint with your local supervisory authority.